Privacy Policy
At White Lane, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and chauffeur services.
Information We Collect
We may collect personal information including but not limited to:
- Full name
- Email address
- Phone number
- Pickup and drop-off locations
- Booking details and travel preferences
- Payment information (processed securely through payment providers)
- IP address and website usage data
How We Use Your Information
Your information may be used for the following purposes:
- Processing bookings and reservations
- Providing chauffeur transportation services
- Customer communication and support
- Booking confirmations and service updates
- Improving website functionality and user experience
- Marketing communications (only if consent is provided)
- Security, fraud prevention, and compliance obligations
Booking & Payment Security
White Lane takes reasonable security measures to protect your personal information. Payment transactions are processed through secure third-party payment providers, and we do not store sensitive payment card details on our servers.
Cookies & Website Analytics
Our website may use cookies, analytics tools, and similar technologies to improve performance, understand visitor behavior, and enhance user experience.
Information Sharing
We do not sell, rent, or trade your personal information. Your information may only be shared with trusted service providers when necessary for:
- Booking fulfillment
- Payment processing
- Website hosting and technical support
- Legal or regulatory compliance
Data Retention
We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.
Your Rights
You may request access, correction, or deletion of your personal information by contacting our support team.
Third-Party Links
Our website may contain links to third-party websites. White Lane is not responsible for the privacy practices or content of external sites.
Policy Updates
We may update this Privacy Policy from time to time. Any changes will be published on this page.
Contact Us
If you have any privacy-related questions, please contact White Lane through our website contact form.